Helpful Links and Resources
Basic configuration
Advanced configuration
- Help with Static Routes
- Quality of Service (QoS) settings
- Configuration with Voice over IP (VoIP)
- Hardware Failover (High Availability) configuration
Technical Support
Your purchase of Ecessa Edge includes unlimited access to our knowledge base article library and one hour of technical support (phone) during normal business hours (7 am to 6 pm US Central Time Zone). To get assistance, you can reach us a number of ways.
- Access knowledge base article library
- Call us toll free at 800-669-6242 x2
- Send an email to help@ecessa.com
- Submit a support request online (helpdesk ticket)
Interested in accessing 24/7 support? Please fill out the form below.
Upgrade to 24/7 Support
What Ecessa Edge does for you...
Stay Connected with Automatic Failover and Failback
- Automatic Failover
- Route traffic away from poor performing ISP links and back when normal service resumes
Increase Your Bandwidth
- Combine up to three ISP links
- Leverage ANY service
Reduce Costs, Improve ROI
- Include lower cost broadband
- Put idle backup ISP links to use
- See reports on network performance
Improve Application Quality
- Traffic routes over best performing path
- Use Quality of Service (QoS) rules to prioritize business critical traffic